Vodafone data bar pending Off topic. Hi Steph We're aware of it happening on mobile data. Thanks, but I've wasted enough of my time on this Kafkaesque nonsense today. A complete lack of regard for the customer. Speak to a team member whether that be online in store or over the phone. uk/ It seems that for some reason they've fallen foul of the Content Control filter and the site is being blocked as "18+ content". 00 credit as a goodwill payment. Can anyone help? Old-ish phone Samsung Galaxy J6. Browse Back to Help and Support. thanks. Has yours been sorted yet? Any help welcomed! Hi @arnolddon 👋 I can see in your screenshot the status shows as pending, any requests to add or remove services can take up to 24 hours but are usually much sooner. Couldn't agree more that Vodafone should have sent out a repair envelope when first requested and got the handset repaired. Apologies again for any inconvenience this may have To add on to Ann's post. If you find you’re often going over your limit, change to a plan with a bigger data allowance, or try adding a data cap to your existing plan. Thank you a lot! Hi I hope you're doing well I can certainly get this raised for you. PAYG. Community Hi , we'll be happy to take a look into this debt and remove any incorrect marks we've added to your credit File. I've spent days on the phone to get the simplest of information or Before visiting a Vodafone High street Store with Photo ID to perform a SIM swap id suggest to check in with Live Chat or customer service on 191 just to check your account and any caps or bars. Company No 01471587. Well, that's a bit annoying since I ordered mine before you. Once I did I paid the outstanding amount through the Vodafone app. Link back to your thread here including your forum username so your not having to repeat yourself. So I can do that could you please answer the following questions for me: - Is this issue seen on Vodafone broadband, mobile data or both? - Do all users affected have content controls active? - Do the users affected have Secure Unfortunately not. You can find the bars (somewhat bizarrely) in the Extras section. I spoke to 2 different agents. Unfortunately not. Tony. As you can only have one SIM operational per line, I'm wondering whether they were all activated and that that's either caused an additional delay or posibly gummed the works up completely. Somewhere in there, there's a section about bars/restrictions, and you can switch off the data Might be worth logging into your Vodafone account and turning the data bar on, leaving it for 5-10 mins and then turn it off again. Log in to the My Vodafone app - available free from the iPhone App Store and Android Play Store; Once you are logged in, click the ‘Bills & Payments’ option on the bottom left of the screen; Then simply click the download icon for the bill you wish to see; My Vodafone online. Latest news. Pending actions on existing multiple SIMs. 5G just provides faster downloads speeds of large files so I wouldn't become too fixated on that. Message Centre is +447785016005 but don’t know if that is correct for me. I can see now it would have been bett Hi I hope you're doing well I can certainly get this raised for you. Community; Community. I've jumped through every hoop in an effort to resolve this, giving credit card details, turning bars off in both online and app settings, restarting my phone, I was even gettin What was the update ? If a bug is evident then there should be a way to contact the developer of the app. Community age restricted content bar. When i recieve a text message from Vodafone offering me a free texts or calls if I reply saying FREETEXT as asked i get a message telling me i cant send because a control bar is on. PAYG would provide some experience. I was sent 2 phones and 4 sim cards. The fact that you've ported may also have a bearing if thi What was the update ? If a bug is evident then there should be a way to contact the developer of the app. *Annual Price Increase: During your minimum period, the monthly cost will increase each You can also manage Data Extras in the My Vodafone app. 80 for Pay Set up a Data Roaming bar in the My Vodafone app . Since you've followed the link to re-subscribe, Back to Help and Support So finally I have had success at removing the default from my credit score. Her phone contract is linked with mine and so i pay I'm sorry you haven't received any confirmation of your Sky Sports entertainment being activated. FAQ's. Seems like you have entered an inactive number This Vi number is currently suspended This Vi number is currently in safe custody This Vi number is currently suspended due to SIM lost This Vi number is currently suspended. The phone is capable of VoLTE and in the Vodafone app it say WiFi and 4G calling is included on the plan. They read all posts so it can take a short while for them to catch up with your. Bring back people on the end of a phone to resolve problems! Hi, I'm having the same problem with a default, i followed your link to the team to help correct the issue but i don't know who to address it to. If they say they can't do it they're lying they can. Hi  Unfortunately as payments were missed then the mark on your credit file would be correct and wouldn't be removed. Hi! I've had the same problem. They helped me with the same situation. Once you re logged in, you'll be able to see your current data usage and how much data you have *Annual Price Increase: During your minimum period, the monthly cost will increase each year on 1 April by £1. When you drop us a message, please include yo What did you do Hi The first thing to do is to go back to the beginning and delete everything, there is also some confusion as to whether you are using Android or Apple. Given the length of time and effort this has take you I’d be inclined to write to the CEO with a direct complaint. It took some patience, but I got there eventually and my perfect credit score has now been reinstated!. However, using the app on my phone was successful. You can find the network checker here https://vodafone. I'm sorry to hear you've not received your callback as requested . It's possible that the normal Customer Service people can help if you need it, but most companies run a Social Media channel these days and it's worth signing up just for that. e network settings so data then works The Wi-Fi device would need to be unlocked to accept all network sim cards. You can reach out to our dedicated Sales team by c Astonishingly bad, continuosly inconsistent customer service. Check out coverage checker from the website to get an indication of the network at your location. I don’t bank on my mobile but need texting to verify other online p I contacted chat support today in order to get my account cancelled. My partner has been having £10 taken from her account since last april and we have no idea why . . FB chat and chat bots as customer service are horrible Explaining complex issues to a bot is like pulling teeth. Think it may be time for more shouty on the phone age restricted content bar. So now I'm working in a cafe because the company I pay £40 a month to can't provide me any service. Twitter is best if that's all you want and you can lock the account down to be completely private. *Annual Price Increase: During your minimum period, the monthly cost will increase each year on 1 April by £1. Oh look, no internet again. They read all posts so it can take a short while for them to catch up with your thread. Account Queries. Do not disturb is off and not on power save. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get. Believe me I've spoke to Vodafone through every possible route, Im just getting passed from pillar to post, I'm so stressed out with the situation because I've recently had surgery so I can't even leave the house so I'm relying on my FB chat and chat bots as customer service are horrible Explaining complex issues to a bot is like pulling teeth. You will develop valuable insights that drive impactful decisions for our customers and our team. From day one of starting the contracts, it was clear that VF could care less about the "service" it's over charging people for. sims are only 99p from most supermarkets but worth it to check coverage and don't settle for anything than full bars 4g signal strength or you could be like me and lose your reception/signal without warning and vodafail Hi , we would love to take a look at this in more detail as we can see the 4G coverage should be good in the area, but 3G is showing as good outdoors only. When you have a con Use Vodafone Spend Manager to stay on top of unexpected costs by setting a limit on how much you can spend on out-of-plan charges and services each month. *Annual Price Increase: During your minimum period, the monthly cost will increase each Hi Steph We're aware of it happening on mobile data. If I've given up using My Vodafone on the website due to 2FA and use the app instead now. Bring back people on the end of a phone to resolve problems! Hi To add to what has already been written. Devices. I don’t bank on my mobile but need texting to verify other online p I'm here adding to the many, many, many threads trying to resolve the restriction placed on accessing age related content. I've received confirmation that our customers will no longer have any issue when trying to access your site. I can see now it would have been bett I'm trying to put a data bar on my sons phone. Not allowed to post email I was not able to turn off 5GHz from a desktop PC. All Videos. When I change them, it As the message suggests, you just need to log into the My Vodafone website (or app). is that how loyalty should be rewarded? Hello I realise that Vodafone dont have onebut are there plans to launch a WiFi app? o2, and Three have one. They confirmed that I passed verification now and the information I provided, matched their records. So if you're unhappy you can cancel for a full refund. This will remain on your credit file for 6 years but, as it's been paid will show as settled. Download the App for a better experience! Enjoy Free 400MBs upon downloading the app for the first time & many other offers just for you Hi It sounds like you have been through Customer Relations and they have finalised the complaint and given you a £40. Hotspot may also need to be enabled on the account and this will need to be done through customer service channels. Apologies again for any inconvenience this may have Thank you for your help, its much appreciated. Thanks, Viki So we can look into this for you, I've sent you both a private message with details on how to get in touch. Please pay bill to activate the number Something went wrong. Hello I wanted to raise something that's happened to me twice now as is quite annoying. 80 for Pay monthly plans with Airtime/Data, and £3 for Home Broadband plans. For anyone else with the same issue, please contact customer service. Login into your My Vodafone account Is there a moderator who can reply to the message I posted 2 month ago??? The link that does NOT work is this one: Solved: I topped up last night and my account on myVodafone shows my vodafoneX music is activated but no data or calls allowances are showing and my Browse Back to Help and Support Theres a serious level of incompetence at Vodafone and I am unsure how I will ever get this money back - 8th try My Vodafone online. That or a Vodafone Highstreet Store can help but take some photo ID. If there are still problems and you still receive the same error, please return to the forum and this will be looked into further by the Social Med I am a little confused about the data speeds from Vodafone. Community home. Have done some basics, rebooting, clearing cache etc. If you do this, you’ll need to manually change your network again each time you visit a new destination. enter mobile number. So what gives? Download the App for a better experience! Enjoy Free 400MBs upon downloading the app for the first time & many other offers just for you Hiya the SIM card was disconect kt been used for a while how do I edit so the above number can get took out Hi As you have registered your online account and topped up the SIM you should find the account active and the top up on the account this morning. This has been confirmed by both our mobile and landline support teams. the monthly cost will increase each year on 1 April by £1. Registered @natasha Thanks for the info - have managed to contact the team directly via the info on the private message and it looks like being resolved amicably! :) The only way is to try the network for yourself and make your own judgement . Can i change this myself and if so how please? It's possible that the issue will sort itself out after you've received your first bill. Tech Team. in Mobile Broadband 27-07-2021; UNABLE TO REGISTER ONLINE in Mobile Broadband 09-03-2021; Age-restricted content bar in Mobile Broadband 24-09-2020; 139:NFErr_MC_AuthFailure when using Netflix Apple TV Registered in England and Wales. Could you please advise why this might have happened and/or whitelist their domain? Thanks. Registered in England and Wales. vodafone. Hi , apologies for our delay in getting back to you regarding this. I didn't go over the limit I used around 200 minutes I'm talking about the disgusting customer services you all think is acceptable. Please try after some time It seems that you are an enterprise There has been a change to how the Vodafone Social Media Teams here help on the forum. As the owner, you’ll be able to control every device linked to your account. in Mobile Broadband 27-07-2021; UNABLE TO REGISTER ONLINE in Mobile Broadband 09-03-2021; Age-restricted content bar in Mobile Broadband 24-09-2020; 139:NFErr_MC_AuthFailure when using Netflix Apple TV Well, that's a bit annoying since I ordered mine before you. Manually set your network to the country you’re in. It tells me that I'm not eligible for this even though I've managed to do this before. I notice you refer to two phones and four SIMs. Bought a POCO X6 Pro the other day and slapped in my Vodafone Big Value Bundle sim. Android. About the Community. V by Vodafone. going to be redirected to the Vodafone knowledgebase where you can find some useful information. Once you’ve set up a Vodafone account, you can manage it through the My Account Controls section on My Vodafone. By the way this isn't for vodafone this is for all the customers to warn them about your shoddy treatment. If its any help to anyone here I did the following; I sent a recorded delivery letter to vodaphone customer complaints ( Hi , apologies for our delay in getting back to you regarding this. My monthly bill was due last week and I didn't realise that I'd accidentally cancelled my direct debit. This really works. With a bit of luck it might kickstart the data Sometimes, your mobile data is on but your internet is not working. Alternatively, Pay as you go Plus lets Use Vodafone Spend Manager to stay on top of unexpected costs by setting a limit on how much you can spend on out-of-plan charges and services each month. Login into your My Vodafone account; Then simply click the 'Download bill' button for the bill you wish to see; To print your bill, follow these simple steps: Go to the 'Bills & Payments' section on My Vodafone online; Select a bill and click the 'Download bill' button; Imagine being at the forefront of a data revolution, where your insights shape the future. My problem is that the payment is st Hi Text web to 40127 to download the data settings to the phone. I go to the settings in the phone and there is no option to enable VoLTE calls. Mobile Broadband. For anyone else with the same issue, try the steps listed here and if you’re still affected, contact customer service. Now for account specific queries they can only help if a person contact them via Social Media as per the information in this link 》Contact-us-for-account-specific-queriez. You can find more information on updating your Please take my advice and try a payg sim for a few days and try other networks. could you point me in the right direction, please? Many thanks. Will this ever be part of the app again? Easier to check that way. The other possibility is that this is a porting issue - Can you clarify what you mean in regards to a " default account " please If by chance you mean default as in payment default then ring customer services or use Live Chat which can be found here > contact-us. I considered that my request to cancel, prior to the end of the cooling off period was sufficient in and of itself. I've sent you a private message with details on how to get in touch. In theory, the app and the website access the same data in the same way, but there do seem to be variations. It took me around forty minutes to get through to a human at customer servies the first time, which I was reluctant to repeat. What is our 'age-restricted content bar'? It's a setting we provide as standard on our network to protect customers under the age of 18 from age-inappropriate content – such as pornography, violence, discrimination, drugs or crime – on mobile devices. If the waiting time through that channel is too long, you also have the option to call up if you need to discuss a specific plan with a member of staff. I'll pay again but over the phone and wait for my refund. This includes setting and removing caps Then yes payg is the option i would pursue 4G would be the best data connection. One of my colleagues (who is on Vodafone) did some testing with her settings and was able to. If you change sims that are from different network's then you would then need to update the Apn's in the device i. My Vodafone app. VeryMe Rewards. Requirement is to proceed with operations, as some SIMs don't have pending actions: Change Service Profile Operation: Email alerts for completion In-portal alerts for completion N/A: Send SMS Operation: Support for Transactional, Payload and Wake-up SMS types: N/A: Help: Contextual help topics The Vodafone Social Media Teams via Contact-us-for-account-specific-queries can help via Twitter. It can either be 2G only, To check your remaining data on Vodafone, you can either use the My Vodafone app or log in to your account on the Vodafone website. As we'll need access to your account to do this, please get in touch by following the instructions in this private message. Whether you're building chatbots, supporting teams with commercially sound decisions, or helping run our Big Data Delivery Platform, your work will influence how we operate and how technology I have a dongle [90 days], how do I check how much data is left and how do I top up? I do not have a mobile etc account. From our own testing and from speaking to Vodafone live chat, I believe it's to do with security/parental controls. nobody ever wants to call me and monitor things on my behalf yet i have been a LOYAL Vodafone customer for years. I want to get the issue resolved please can you advise or help further thank you Hi there, I manage the site of a local charity https://omnimusic. Customer Services closes at 8 pm but you should still be able to speak to live chat 24 hours for Back to Help and Support. Mobile devices & unlocking. So I can do that could you please answer the following questions for me: - Is this issue seen on Vodafone broadband, mobile data or both? - Do all users affected have content controls active? - Do the users affected have Secure Can anyone help? Old-ish phone Samsung Galaxy J6. Your myvodafone may highlight any settings. You can take the help of the following troubleshooting steps to fix this issue. uk/330ItxS On pay monthly contracts you also get a 14 day money back guarantee. Think it may be time for more shouty on the phone Oh look, no internet again. I was playing around with my controls on Vodafone app and I turned on the Data Bar, I've logged on and turned it back off but now I cannot access any data at all. Videos. Hi there Some Vodafone users are having issues accessing my company's website. Your not locked in a contract with Vodafone Payg and can top up when you like and only that you'll need to keep it acti Essentially the my Vodafone app will show all the restrictions u can have but if u don't have WiFi that's not an option. If you are pay monthly, when you ported over the number, you would have needed to open a new online account for the ported number, when this Use your data, minutes and texts abroad at no extra cost, with more roaming destinations than any other UK network on our Unlimited Max plan. Please can y Could you let me know an address to send a letter or email please? Hi Hope all is well! i had issues for 12 days+ my number transfer went wrong I can call out but no one call me apart from fellow vodaphoner’s. securenet. Under the search bar if you select a combination of Account and Entity, you can see relevant data with regards to your invoices/credit notes and raised tickets in two panels. I dont know if this is in the correct place but here goes. One of them checked my account and I was advised that my number got disconnected back on 07/09/2016 Hi We have a Vodafone Team on the forum that can help people too. If you accidentally roam, What is our 'age-restricted content bar'? It's a setting we provide as standard on our network to protect customers under the age of 18 from age-inappropriate content – such as pornography, violence, discrimination, drugs Thanks for getting back to me. Back to Help and Support. Please drop us a private message using Facebook or Twitter, the contact details can be found here. org. Kindly note that the Dashboard shows data from the last 3 rolling months. One of my colleagues (who is on Vodafone) did some testing with her settings and was able to Browse Back to Help and Support Community home Community Community About the Community FAQ's iOS Hi We have a Vodafone Team on the forum that can help people too. First, check which data symbol is displayed on your mobile phone. I was transferred to Vodafone from Talkmobile last week when I upgraded my phones. But they phoned Vodafone while i was there who told them there was a backlog and no idea how long it would take. This content bar works on the Vodafone mobile network only. Last night I still had service on my old phone, so I called to find out what was go Registered in England and Wales. However there is no reason why our website should be blocked or have restricted access. If you'd like us to take a look into this for you, please get in touch by following the instructions in the private message I sent 😊 Hey , I'm really sorry to hear about the experience you've had with your purchase via Live Chat. I transferred the PAC codes on Friday and was told it could take up to 48 hours to get service. You can also manage Data Extras in the My Vodafone app. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. iOS. rjcrh mjenyry zzbeb kmu hxtu kduyd cqz zah zccabs yxc